Delivery Information

Smaller items are usually delivered within 10 working days, Monday to Friday, 7:30am to 6pm. Some couriers may deliver slightly earlier or later.

We aim to deliver larger items within four weeks. When your item is in our warehouse ready for delivery, we will call you and arrange a delivery date within the next 5 working days. If for any reason you are unable to accept delivery on the agreed date, or if the items cannot be delivered due to access restrictions, door sizes or corridors, you will incur additional charges totalling either 10% of the order value, or £35, whichever is the greater.

You may need to arrange for your door or windows to be removed to enable delivery for very large items, as neither we nor our approved suppliers are able to offer this service.